You can apply online or through our office. Just fill out the form and submit your documents for review.
We usually require a valid ID, proof of income, character references, and if available, your employment contract.
Rent can be paid via bank transfer, GCash, or over-the-counter options. Details are provided upon move-in.
Please notify us early. Depending on your lease, a pre-termination fee may apply.
Contact us through our hotline, email, or tenant portal. We’ll schedule repairs as soon as possible.
Some properties are pet-friendly, while others have restrictions. Please ask during your application.
Minor changes may be allowed with written permission. Major renovations require owner approval.
The deposit is refundable after your lease ends, following a final inspection and clearance of any dues or damages.
Yes! Renewal options are usually offered 30–60 days before your lease ends.
Visitors are allowed, but must follow building or community rules. Longer stays should be coordinated with us.
We offer full-service property management including tenant screening, rent collection, maintenance coordination, marketing and leasing, inspections, financial reporting, and more.
We conduct a thorough screening process that includes background checks, and employment verification.
Tenants can submit maintenance requests through our portal or hotline. We respond promptly and coordinate with trusted service providers while keeping you informed.
We send monthly reports covering rental income, expenses, and maintenance updates. We’ll also reach out directly for urgent matters.
Tenants can pay rent via online banking, GCash, or over-the-counter. Funds are disbursed to your account after deducting fees and expenses.
Our fees are competitive and vary based on the type and number of properties. Contact us for a personalized quote.
Yes, but please coordinate with us so we can make arrangements with existing tenants or upcoming leases.
We follow a clear policy including follow-ups, notices, and, if needed, legal action in accordance with Philippine laws.
Evictions are our last resort. We follow legal processes and assist you throughout, aiming to resolve issues amicably when possible.
Yes! We market your property using online platforms, social media, and local networks to attract quality tenants.
Q1: What types of maintenance services do you offer?
We offer general home and property maintenance, including plumbing, electrical repairs, carpentry, painting, minor renovations, and handyman services.
Q2: Are your maintenance technicians licensed and insured?
Yes, all our technicians are trained professionals, and we ensure they are properly vetted and insured for your peace of mind.
Q3: Can I book a one-time repair job or do you only offer regular maintenance?
You can book one-time jobs or opt for regular scheduled maintenance—whichever suits your needs best.
Q4: What does your basic cleaning service include?
Our basic home cleaning covers dusting, sweeping, mopping, bathroom and kitchen cleaning, and general tidying up.
Q5: Do you bring your own cleaning materials?
Yes, our cleaning team comes fully equipped. If you prefer we use your products, just let us know during booking.
Q6: How long does a cleaning session usually take?
It depends on the size and condition of your home. Most sessions take between 2 to 4 hours.
Q7: What types of AC services do you provide?
We offer AC cleaning, general check-ups, preventive maintenance, freon charging, and minor AC repairs for both window-type and split-type units.
Q8: How often should I get my AC cleaned?
In the Philippines, we recommend cleaning your AC at least every 3–6 months to maintain efficiency and air quality.
Q9: Do you service both residential and commercial AC units?
Yes, we cater to both homes and businesses.
Q10: What services do you provide for Airbnb hosts?
We offer guest-ready cleaning, linen change, restocking of supplies, key handover, minor repairs, and ongoing property maintenance.
Q11: Can you manage my Airbnb property full-time?
Yes, we offer full-service Airbnb management packages that include listing optimization, guest communication, and day-to-day operations.
Q12: Do you provide emergency services for guests?
Yes, we have a support system in place to handle urgent issues, ensuring your guests have a smooth experience.
Q13: What kind of water do you offer?
We offer purified, mineral, and alkaline drinking water that passes strict quality checks.
Q14: Do you deliver?
Yes, we offer scheduled and on-demand water delivery within our service areas.
Q15: How do I order water refills?
You can call, text, or order via our official social media pages. We also offer subscription-based delivery for regular customers.